Service
Process Audit
Evaluating a specific process in terms of workflow, controls and performance.
Auditing the whole system is not always necessary; examining the one process where problems concentrate often produces results faster. In a process audit the flow is followed on site, practice is compared against the defined method with evidence, and deviations are traced back to their root cause. The report closes with recommendations the team running that process can apply directly.
Who is it for?
Organizations experiencing weak controls, deviations or performance problems in a specific process.
Scope of work
- Process flow and control points
- Inputs, outputs, responsibilities and records
- Performance and risk assessment
Expected outputs
- A process audit report
- Control gaps
- Improvement recommendations
Frequently asked
Questions we hear about this service
If your question is not answered here, we can go through it directly in a short conversation.
A system audit looks at the management system as a whole. A process audit goes deep into a single process: the flow is followed on site and deviations are traced to their root cause. Where problems concentrate in one area it produces results faster.
Those producing repeated errors or customer complaints, those whose output is unpredictable, and those newly brought into operation. The process does not need to fall within an ISO scope.
The team running the process. Recommendations are written so they can be applied directly, with a summary and a priority order provided separately for management.