Service
Organizational Maturity Assessment
Assessing the maturity of systems, processes and continuous improvement capabilities.
Rather than reducing an organization to a single score, a maturity assessment levels it across separate dimensions that management can act on. For each dimension the level applied consistently today and supported by evidence is established, and the concrete steps to reach the next level are defined. Improvement work then starts from a measurable baseline.
Who is it for?
Organizations that want to see the maturity level of their current practices and the right order of development.
Scope of work
- Assessing dimensions and criteria
- Reviewing evidence and consistency of practice
- Comparing maturity levels
Expected outputs
- A maturity profile
- Strengths and areas open to improvement
- A phased development plan
Frequently asked
Questions we hear about this service
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A gap analysis measures the distance to a defined target state. A maturity assessment establishes the organization's capability level dimension by dimension, independently of any target, and defines what reaching the next level requires. In practice the two complement each other.
No. Reducing an organization to one number tells management nothing it can act on. The assessment levels the organization across dimensions that can be addressed separately.
A level is awarded only where the practice is applied consistently and can be evidenced. Something done once, or defined only in a document, does not count towards a level.